Shipping Policy – Morpho 3D Prints
Thank you for choosing Morpho 3D Prints! We strive to deliver your 3D-printed products safely and efficiently. Below, you’ll find all the details about our shipping process within Egypt.
1. Shipping Provider
We currently ship all orders via Egyptian Post (Waslha) for reliable and nationwide delivery coverage.
2. Processing Time
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Most orders are processed and prepared for shipping within 3-5 business days after payment confirmation (may vary depending on order complexity and volume).
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You will receive a tracking number once your order is dispatched.
3. Delivery Time
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Within Egypt: Delivery typically takes 5-10 business days after dispatch, depending on your location.
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Delays may occur due to unforeseen circumstances (e.g., customs checks, holidays, or logistical delays).
4. Shipping Costs
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Shipping fees are calculated based on package weight, dimensions, and destination.
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The exact shipping cost will be displayed at checkout before payment.
5. Tracking Your Order
Once your order is shipped, you will receive a tracking number via email/SMS. You can track your order using:
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Egyptian Post Tracking: https://www.egyptpost.org/tracking
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Waslha Tracking: Via SMS updates (if applicable).
6. Delivery Issues & Lost Packages
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If your order is delayed or lost in transit, please contact us at [Your Customer Support Email] with your order number, and we will assist you in resolving the issue.
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Morpho 3D Prints is not responsible for delays caused by the shipping carrier, but we will do our best to help track and resolve any issues.
7. Returns & Refunds
Please refer to our Refund & Return Policy for details on returns, exchanges, or refunds in case of damaged or incorrect items.
8. Contact Us
For any shipping-related questions, feel free to reach out:
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Email: Morpho3dprints@gmail.com
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Phone/WhatsApp: 01009862357
Thank you for shopping with Morpho 3D Prints!